| Customer Support Portal |
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Contact Support |
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| Our 24/7 on-demand customer service and support portal is available whenever you need it. |
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If you need technical support or have a support-related question, our global support centers are ready to assist you. |
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| Customer Support Handbook |
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Knowledge Base |
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| There may be times when you will require technical assistance with our software in your environment. This guide is provided to address those situations. |
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Search BakBone's Knowledge Base of frequently asked questions to help solve any technical issues. |
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| Product Documentation |
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Product Upgrades |
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| Technical documentation, product datasheets and whitepapers are available for download. |
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See if there is a product upgrade available for your BakBone product. |
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| Product Licensing |
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Educational Services |
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| Learn more about BakBone's product licensing and submit license key requests. |
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BakBone offers lab-based, instructor-lead, hands-on product training. |
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| Discontinued Product Information |
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Product Notification Program |
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| BakBone Software has discontinued all versions of our MagnaVault product line. This consists of the MagnaVault product and its two adjunct products, HyperROM and Magna. We withdrew these products from the market and will no longer be selling new licenses. |
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This program allows NetVault users to receive notification of new product releases, maintenance updates, patch availability, and general technical issues. |
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| Product Notification Archives |
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| View broadcasts from the Product Notification Program. |
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