POOLE, UNITED KINGDOM - January 2, 2003 - BakBone Software, a global provider of storage management software, announced today that UK Internet Service Provider, Server City, has installed NetVault to ensure reliable backup and recovery of data at their site in London, UK.

Providing virtual web hosting services to thousands of clients throughout the UK, Server City has invested heavily in data backup in order to minimise downtime for their clients’ web services running across Windows 2000 and Sun Cobalt RaQ4 server appliances. David Graham, Customer Services Director at Server City cites the ease of implementation as the key advantage of NetVault. “It was all very painless and quick. It is a flexible software solution, reliable and it has enabled our organisation to meet the ever-growing need to provide a secure backup service not only to ourselves – but more importantly to our clients. We are now able to back up core DNS servers and websites that run on Linux and Windows, which are then rented to our clients.”

“The installation at Server City demonstrates our continued promise to support an extensive range of operating systems and appliances, including Linux and Sun Cobalt servers, whilst maintaining our key ease-of-use advantage,” comments Andrew Unsworth, Managing Director EMEA, BakBone Software. “More and more customers are discovering the true power of NetVault as a heterogeneous enterprise backup software solution which does not compromise simplicity for functionality.”

Server City anticipates rapid data growth, however they feel they offer an extra level of protection with NetVault. “As a Internet hosting company, we have stringent guidelines and important service levels to meet. After all, our clients depend on the availability of their data to run their businesses. NetVault helps us provide that service,” ends David Graham.

About NetVault

NetVault is backup and recovery software that is built upon an advanced modular architecture that provides IT managers the flexibility required to support continued growth and incorporate new enhancements rapidly as information storage needs expand and change. NetVault is able to operate in multi-vendor networks and supports a broad range of platforms, applications and high performance tape and networked storage devices.

About BakBone Software Inc.

BakBone Software is an international storage management software company that develops and globally distributes high-performance software solutions to the network storage and open systems markets. BakBone's backup and restore software provides scalable data protection from the workgroup to the enterprise. Founded in 2000, BakBone Software's products are used by companies worldwide, and are distributed through a network of OEMs and solution providers.

BakBone's corporate headquarters is located at 10145 Pacific Heights Boulevard, San Diego, California 92121, with European headquarters in Poole, Dorset. Its stock is listed on the Toronto Stock Exchange. For more information on BakBone products, call 01202 241000, e-mail sales_europe@bakbone.com, or access BakBone's web site at www.bakbone.com.

Safe Harbor

The statements contained in this press release that are not historical in nature are forward-looking statements. Forward-looking statements are not guarantees since there are inherent difficulties in predicting future results, and actual results could differ materially from those expressed or implied in the forward-looking statements.

BakBone, BakBone Software, the BakBone logo, NetVault, Application Plug-in Modules and APM are all trademarks or registered trademarks of BakBone Software, Inc., in the United States and/or in other countries. All other brands, products or service names are or may be trademarks, registered trademarks or service marks of, and used to identify, products or services of their respective owners.